Privacy Policy – UrbanHouzz
Last Updated: December 5, 2025
UrbanHouzz ("we", "our", "us") is a real estate agency that markets and promotes residential and commercial projects of various builders and developers in Mumbai. We run digital campaigns, including Google Ads, to generate customer inquiries for under-construction and ready-to-move properties.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our landing pages, submit your details, or interact with our advertisements.
By accessing our website or sharing your information with us, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
Collected when you fill forms on our landing pages or contact us voluntarily:
- Name
- Email address
- Phone number
- Location/City
- Property preferences
- Budget or related purchase interest
b. Automatic Data Collection
When interacting with our website, we may automatically collect certain data through cookies, pixels, and analytics tools such as Google Analytics and Google Ads. This may include:
- IP address
- Device type
- Browser type
- Pages visited
- Time spent on website
- Ad clicks and form submission activity
2. How We Use Your Information
We may use your information for:
- Providing project details and responding to your inquiries
- Arranging site visits, follow-up calls, and real estate consultations
- Sharing project brochures, floor plans, offers & pricing
- Marketing activities including phone calls, SMS, WhatsApp messages, and email updates
- Improving our marketing campaigns and website performance
- Verifying authenticity of leads and preventing fraudulent activity
3. Information Sharing & Disclosure
We may share your information with:
- Builder/Developer partners associated with the project you inquired about
- Authorized sales teams & channel partners for follow-up and site visit coordination
- Third-party service providers assisting in marketing, lead management, or CRM services
We do not sell, trade, or rent your personal information to third parties for any unrelated purposes.
4. Advertising & Cookie Policy
UrbanHouzz uses cookies and tracking technologies for better ad performance, retargeting & measurement.
Third-party platforms like Google Ads, Facebook, and Analytics Tools may use this data to:
- Display targeted ads based on your browsing behavior
- Measure ad conversion and performance
- Improve user experience and personalize ad delivery
You may manage or opt-out of personalized ads anytime through your browser settings or Google Ad Preferences.
5. Data Security
We take reasonable steps to protect your information from unauthorized access, misuse, or disclosure.
However, no method of online transmission is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your information only as long as required for business, legal, or operational purposes.
If you request deletion, we will erase your data unless retention is legally required.
7. Your Rights
You have the right to:
- Request access to the personal data we hold about you
- Request correction or deletion of your information
- Opt-out of marketing communications at any time
- Withdraw consent for data processing
To raise any request, contact us at the details below.
8. Third-Party Links
Our landing pages may include external links to builder websites or third-party pages. We are not responsible for privacy practices or content of such websites.
9. Contact Us
For questions, concerns, or data-related requests, you may contact:
10. Updates to This Policy
We may update this Privacy Policy occasionally. Any changes will be posted on this page with a revised date. Continued use of our website indicates acceptance of the updated policy.