Privacy Policy

Last updated: 2024

UrbanHouzz respects your privacy and is committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data.

Introduction

UrbanHouzz ('we', 'our', or 'us') operates digital marketing and automation services for real estate builders and developers. This Privacy Policy describes how we collect, use, and protect information when you use our website, services, or interact with us.

Information We Collect

We collect information that you provide directly to us, as well as information collected automatically when you use our services.

Information you provide

Name, email address, phone number, company name, project details, and any other information you submit through contact forms, email, or phone calls.

Automatically collected information

IP address, browser type, device information, pages visited, time spent on pages, and referral sources. We use cookies and similar tracking technologies.

Lead and campaign data

When we manage digital marketing campaigns for clients, we may process lead data including names, contact information, property preferences, and interaction history.

How We Use Information

We use the information we collect to provide, maintain, and improve our services.

Respond to your inquiries and provide customer support

Deliver digital marketing and automation services

Send you updates about our services (with your consent)

Analyze website usage and improve user experience

Comply with legal obligations and protect our rights

Sharing & Disclosure

We do not sell your personal information. We may share information in the following circumstances:

Service providers

We may share information with third-party service providers who help us operate our business (e.g., hosting, analytics, email services).

Client projects

When providing services to real estate builders, we may share lead and campaign data with the client as part of our service delivery.

Legal requirements

We may disclose information if required by law, court order, or to protect our rights and safety.

Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Cookies and Tracking

We use cookies and similar technologies to track website usage, improve user experience, and analyze campaign performance. You can control cookies through your browser settings.

Your Rights

Depending on your location, you may have certain rights regarding your personal information:

Access: Request a copy of the personal information we hold about you

Correction: Request correction of inaccurate information

Deletion: Request deletion of your personal information

Opt-out: Unsubscribe from marketing communications

Data Retention

We retain your information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

International Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place.

Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the 'Last updated' date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Email: info@urbanhouzz.com

Phone: +91 9920 6767 19

Address: Mumbai, Maharashtra, India